Setup took a long time, maybe too much one-time work
I have been thinking about how much time I spent on the initial setup versus regular use, and honestly, it felt quite heavy on the one-off side. Getting through the sign-up and training, setting up the database and dialer, it all took quite some hours. I was expecting a quicker process based on the materials but found that I had to keep adjusting and reconfiguring things before getting comfortable. The ongoing use seems smoother now, especially with the automatic updates, but that initial time investment was more than I thought it would be. It leaves me wondering if my expectations were off or if this is common with WFHI’s product. Maybe it depends on your level of experience with remote workflows? Overall, the setup process felt a bit long compared to what I imagined, even though the software and support seem fine once you get there.