setup took a fair bit of time but mostly smooth
I started using the software expecting a mix of one-off setup steps and ongoing adjustments. The initial onboarding took a bit longer than I hoped because there were quite a few things to configure manually, especially the database integration part and dialing tool permissions. Thankfully, once those parts were in place, most of the workflow became quite automated and the updates seemed to handle themselves without much input. The training walkthrough helped clarify some of the quirks that I stumbled on, though I felt it could have been a bit quicker or more streamlined to save time. All in all, the one-off setup was definitely the more time-consuming aspect, but after that, maintenance and updating were much more straightforward. I'd say it's a solid system with a decent onboarding process, just be prepared for a bit of a commitment upfront before things really settle.