setup took a bit longer than expected, but support was steady
I would say the initial setup took more time than I expected, which was a bit frustrating given I was eager to start using the software fully. Some parts of the database integration felt quite involved and required multiple back-and-forths with support to get exactly right. On the other hand, once the core setup was completed, ongoing use and maintenance became far more straightforward. The regular updates that arrive automatically have simplified a lot of routine tasks, so the ongoing workload is lighter than at the beginning. I do have a minor reservation about the initial learning curve, which could perhaps be eased with more guided onboarding materials or clearer early instructions. However, the telephonic support remained responsive throughout, and they stayed helpful for any follow-up questions that popped up after setup. Overall, while the start is longer and a bit demanding, the experience smoothens considerably after that phase.