You promised a smooth onboarding and I did get access to the software but it took longer than I expe

You promised a smooth onboarding and I did get access to the software but it took longer than I expe

You promised a smooth onboarding and I did get access to the software but it took longer than I expected to be fully operational. Using the calling tools and exploring the database feature wasn’t as intuitive as I thought it would be. Automatic updates happened smoothly but the training seemed a bit too general and didn’t quite match what I had in mind before signing up. Invoicing and the payment process were clear, and the telephonic support was helpful when I called, but overall the time it took to get comfortable using everything was more than I’d planned. I wish onboarding was a bit tighter to match expectations better.