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WFHI review

Setup toh theek tha but communication aur support kaafi limited hai

2 out of 52 of 5Verified purchaseSupport and communication

Setup toh theek tha but communication aur support kaafi limited hai

Main yeh kehna chahti hoon ki aap logon ki taraf se jo support aur communication mila, woh thoda disappointing raha. Setup wale din achhi guidance mili thi, aur training materials bhi kaafi reasonable the, par baad mein ongoing support mein kaafi kami thi. Bahut baar jab mujhe koi issue aaya ya help chahiye thi, toh lagta tha ki jo solutions diye ja rahe hain, woh sirf ek baar ke liye hain, aur continuous help milna mushkil tha. Dialer aur calling tools mein koi major problem nahi thi, par database feature ko lekar jo queries thi, unka jawaab lene mein kaafi time lag gaya. Lagta tha ki aap narrative simple karne mein interested nahi ho, aur customers ko jyada self-help karni padti hai. Automatic updates bhi thoda interruptive lage kabhi-kabhi. Overall toh sab kuch thoda adhura sa laga, jaise ki ek baar setup hone ke baad zyada guidance nahi di jaati. Yeh sab main isliye batati hoon kyunki agar main yeh baat apne doston ko batati, toh main clear kahungi ki setup toh theek hai, par continuous communication mein thoda gap hai.

Nivedita MohanChhattisgarh, IndiaExperience: Published:
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