Setup toh simple laga tha, par chalne mein kafi dikkat hui
Maine socha tha ki software ka setup ek baar hoke baad mein sab smoothly chalega, par asli mein kaafi jagah rukawat aayi. Initial setup mein toh thoda time laga, lekin mujhe laga continuous updates aur processes bhi aasani se manage honge. Par software baar-baar freeze hota, dialer properly kaam nahi karta tha aur database updates mein bhi error dikhata rehta tha. Jo onboarding flow tha, usmein clear instructions expected the, par mujhe baar-baar support ko call karna pada aur woh bhi kabhi kabhi toll-free support mein itna wait karna padta tha ki frustration badh gayi thi. Mujhe laga tha ki payment aur invoicing system simple aur transparent hoga, lekin ye bhi thoda confusing raha. Overall, main itni expectations se zyada kuch expect nahi kar rahi thi par software use karte karte lagta hai ki yeh zyada ongoing maintenance mangta hai jo convenient nahi lagta. Training videos dekh kar lagta tha ki software kaafi user-friendly hoga par asli experience usse bilkul alag hua. Shukr hai ki kuch basic functions sahi se kaam karte the, warna main shayad aage use na karti.