Setup toh acha tha, par ongoing process thoda challenging laga
Aapke software ke sales aur pre-purchase process mein mujhe sabse achha laga ki sign-up aur payment process clear tha, invoices timely mile. Initial training sessions bhi thorough the, jis se onboarding smooth raha. Lekin mujhe laga ki jo ongoing database management aur dialer ke updates hain, wo thoda zyda manual intervention bhi maangte hain. Kahi baar mujhe khud se training material dobara dekhna para for new features. Automated updates se software fresh to rahta hai, par kabhi kabhi unka impact workflow pe thoda slow ho jata hai. Telephonic support helpful raha, par response time fast ho toh aur achha hota. Overall, aapki plus points hain sign-up aur training ka clear process, lekin ongoing usage mein mujhe lagta hai ki thoda aur guidance rahe toh behtar hoga. Isliye balance achar way mein maintain karna chahiye between one-off setup and continuous support.