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Setup to thoda theek tha, par phir bhi main dobara try nahi karungi

1 out of 51 of 5Unverified experienceSupport and communication

Setup to thoda theek tha, par phir bhi main dobara try nahi karungi

Main starting mein toh sochi thi ki support aur communication streamline honge, especially jab dekha software ka interface simple tha. Lekin bada part mujhe lagta hai ki setup process mein itni baar mujhe khud se kaafi cheezein adjust karni padi ki kabhi lagne laga ki yeh ongoing kaafi challenging rahega, na ki sirf ek baar ka kaam. Training session theek the, par unse milne wali guidance itni specific nahi thi ki telephonic support pe zyada depend na karna pade. Phone support se contact kiya toh response time thoda acha tha par sab queries cover karna mushkil tha sometimes. Kafi baar lagta hai ki ek taraf basic issues easily resolve hote hain, par complex problems main phir woh asani se nahi suljh sake. Automatic updates zaroor aate rahe par woh bhi kabhi kabhi confuse kar dete the workflow ko. Overall mujhe laga ki ye mera samay aur effort zor se maanga, jis hisab se shayad mujhe dobara nahi try karna chahiye is product ko, kyunki jo experience mila woh mujhe kaafi frustrating laga tha.

Purnima KonarHaryana, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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