2 out of 52 of 5Verified purchaseSupport and communication
Setup to samajh nahi aaya, lag raha thoda confusing hai
Maine jab se setup karna shuru kiya tha, lagatar lagta tha ki bas initial onboarding hi thoda straightforward hai, lekin baad mein updates aur tools use karna koi asaan baat nahi thi. Support team se kuch baar baat karne ki koshish ki, par responses bahut slow aaye. Jo database feature hai, uske integration mein bhi challenges aaye, alag-alag steps ko baar-baar samjhana padta tha. Thoda acha lagta agar ye ongoing support zyada proactive hota. Training session ki baat karu toh woh theek tha, par jab daily use kiya toh lagta tha ki system mein improvements chahiye. Main ye maanna thi ki software zyada user-friendly hona chahiye tha, taki setup ke baad zyada help na lena pade.