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Setup thoda zyada time le gaya support ke bawajood

2 out of 52 of 5Unverified experienceSupport and communication

Setup thoda zyada time le gaya support ke bawajood

Main ne socha tha setup process jaldi khatam ho jayega, par actually main ko kaafi waqt laga. Support team initial setup mein help kar rahi thi, par bahut sari cheezein one-off karni padti thi jo mujhe lage ki phir se baar-baar karni padegi. Mujhe laga tha ki training ke baad kaam smooth chalega, lekin ongoing support kaafi limited tha. Automatic updates aaye par unka guidance nahi mila ki kya changes hain, jo inconvenience create karta tha. Keysteps ko baar baar check karna padta tha. Calling tools initially theek chal rahe the, par unmein bhi thodi adjustment chahiye hoti thi. Mujhe lagta hai ki agar setup complete hone mein kam samay lagta aur ongoing help zyada hoti toh better hota, abhi thoda frustrating tha. Telephonic support bilkul mujhe expected se zyada madad nahi kar paya, thoda aur consistent touch-up ki zarurat thi. Overall mujhe lagta hai time commitment thoda over tha.

Jagdish ZachariahHimachal Pradesh, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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