Setup thoda waqt lega, par kar sakti hoon dobara
Mujhe laga tha ki setup ek baar ka kaam hoga, par jaise main use karti gayi, mujhe samajh aaya ki ongoing maintenance aur updates bhi zaroori hain. Sales team ne kaafi basic information di thi, lekin startup aur regular features ke beech mein distinction clear nahi tha. Iss wajah se mujhe lagta hai ki ye system thoda zyada complex hai agar aapko manually baar-baar kuch karna hai toh. Software aur training dono thik hain, dialer feature bhi kaam karta hai, lekin jo payments aur invoicing process hai, wo realistic expectations set nahi karta. Agar main dobara sochti hoon toh shayad isi se deal karungi, par bina jyada expectations ke. Sign-up aur billing fairly straightforward tha, par mujhe samajh aaya ki consistency maintain karna thoda challenging hoga. Jo automatic updates aate hain, woh kabhi kabhi mujhe confuse kar dete hain ki mujhe ab kya karna chahiye. Support bhi available tha, par zyada help nahi mili. Overall, main kahe sakti hoon ki main waapas karungi agar need hui, lekin bahut zyada advice nahi doongi.