Setup thoda surprise kar gaya, ongoing kaafi manage karna padta hai
Shuruaat mein main soch raha tha ki setup process zyada simple hoga, par jab main actual onboarding se guzra toh kaafi confusion hui. Pehle toh ye laga ki bas ek baar sab install karna aur training dekh lene se sab kuch ho jayega, par baad mein samajh aaya ki rozana apne workflow ko maintain karna bhi equally important hai. Software ki automatic updates se system kabhi kabhi change ho jata hai aur mujhe baar baar new features aur dashboard ko samajhna padta hai. Ek acchi baat ye thi ki support team telephonic help mein kaafi helpful the jab bhi main call karta tha. Lekin database feature ko main itni asaani se manage nahi kar saka; kaafi baar mujhe lagta tha ki ye thoda complex hai aur uske liye ongoing effort chahiye. Payment aur invoicing part straightforward tha, jisme koi dikkat nahi aayi. Overall toh main samajh raha tha ki kaam chal raha hai, par har roz ke liye mujhe personally thoda zyada manage karna padta hai jo initially thoda surprising tha. Lekin ye bhi sach hai ki training aur support ke bina ye possible nahi tha.