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WFHI review

Setup thoda complicated tha, par baaki theek tha

3 out of 53 of 5Verified customerTraining and onboarding

Setup thoda complicated tha, par baaki theek tha

Main actually onboarding process ko lekar thoda confused thi. Training sessions mein ek baar jab humne dialer ke functions dekh liye, tab sab clear lag raha tha, especially calling tools ka interface setup karna. Lekin baaki jo database features hain, woh initial setup ke baad thoda vague rahe ki kaise daily use mein optimize karun. Matlab, initially maine ek baar sab ko configure kiya, par regular basis par mujhe lagta hai ki kuch features theek se sync nahi hote, ya fir kuch automatic updates ke baad changes samajhna mushkil tha. Training material mein overall guide hai, par daily tasks ke liye jo real-time support chahiye tha, woh thoda insufficient tha. Signup aur invoice process theek-thaak tha, lekin mujhe laga ki agar thoda aur personalised session hota toh setup fast hota. Toh main kahungi agar main apne doston ko bataungi toh yeh ki haan, initial setup thoda complex tha, baki software theek hai, par thoda careful rehna padega days ke saath for updates and ongoing use.

Savita MankadRajasthan, IndiaExperience: Published:
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