Setup theek tha, par dobara shayad nahi karunga
Mujhe jo pehla impression mila WFHI se, wo itna achha nahi tha. Setup process ke bare mein baat karun toh woh toh thik-tha, software install karna aur basic training lena fine tha. Lekin jo main issue raha wo ye tha ki ongoing support aur communication bahut weak lagi mujhe. Kai baar main unki support team se baat karta tha, par responses delay se milte the aur kabhi kabhi toh lagta tha ki mera issue unke liye urgent nahi hai. Is wajah se kaafi confusion hoti thi jab main apne workflow ke hisaab se customizations karne ki koshish karta tha. Dialer aur calling tools chale toh thik chal rahe the, database integration bhi theek tha par jab updates aye toh unka impact clear nahi tha. Bechain karta tha ki kya meri workflow rukegi ya nahi? Invoicing process thoda complicated laga aur payment confirmation me bhi time lag gaya. Mujhe lagta hai agar better telephonic assistance aur timely communication hoti toh ye kaafi help karti. Overall toh main is experience ko dohrane ka plan nahi bana raha, kyunki main regular aur smooth communication chah raha hu, jo yaha thoda miss hua.