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WFHI review

setup tha bada ek-off ka kaam, ongoing support thoda weak tha

2 out of 52 of 5Unverified experienceSupport and communication

setup tha bada ek-off ka kaam, ongoing support thoda weak tha

Maine WFHI ke software ko setup karna shuru kiya, sabse pehle sign-up aur invoicing system thik tha. Us process mein ek baar kaafi kuch dhyaan se karna padta hai, jaise ki telphonic support se connection establish karna aur dialer ko correctly configure karna. Yeh sab toh chal gaya, par baad mein jab daily use karne laga, toh lag raha tha ki jyada tar samasya aur doubts online resolve karna hai. Support ke contacts milte the, par har baar unka jawab turant nahi milta tha. Database integration acchi thi lekin thoda slow response mila jab queries kari. Automatic updates aaye aur software thoda update hua, par mujhe lagta hai ki ye ongoing maintenance mein thoda aur fast support hona chahiye tha. Toh basically setup initial tha ek din ka major kaam, aur baad mein constant improvement ke liye zyada rely karna padta hai inke support pe, jo time lene wala process raha.

Nisha SundaramPunjab, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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