Setup surprisingly quick compared to what I anticipated
Initially, I expected the sales and pre-purchase process would involve quite a lengthy setup and continuous adjustments since the product seemed complex. However, what actually happened was different: most of the setup was completed during onboarding with minimal ongoing configuration needed. I was pleasantly surprised that signing up, invoicing, and getting started with the software and training modules took just a few days to sort out. This set a manageable pace without drawn-out back-and-forths or frequent interruptions. The clear explanations upfront helped me know what to expect and prepared me well for the initial use, which made the whole experience smoother than anticipated. Having the bulk of the preparation happen once and then being able to focus on learning and using the dialer and database right away was efficient. In all, the time it took was less than I feared, and that gave me confidence in committing to the workflow management tools overall.