Originally, I expected the training and onboarding to be a quick one-off process, but that wasn’t ex

Originally, I expected the training and onboarding to be a quick one-off process, but that wasn’t ex

Originally, I expected the training and onboarding to be a quick one-off process, but that wasn’t exactly the case. While the initial setup went well enough, there was a lot of ongoing tweaking involved. The basics like sign-up, invoicing, and payment were clear and straightforward, and the software itself was accessible without major hurdles. The calling tools and dialer were helpful from the start, although I found that understanding the database feature really took some time beyond the initial sessions. Automatic updates came through regularly, but occasionally these would require me to adjust my workflow or learn about new features on the fly. Support was decent but not instantly responsive every time, so I ended up figuring out quite a bit by myself as well. Overall, what surprised me was just how much continued learning and adjustment the platform demanded beyond the onboarding period itself. This ongoing setup wasn’t what I initially imagined, but it has grown more manageable as I’ve gained hands-on experience.