Setup Support tha par regular help thoda kam tha
Mujhe laga tha ki setup ke baad bhi support regular milega jaise pehle initial din mein milta tha, par waisa flow maintain nahi hua. Onboarding phase mein training aur telephonic help acchi thi, sab systematic lag raha tha initial waqt. Lekin jese hi wo complete hua, continuous support slow ho gaya. Jo ongoing issues the dialer aur database features mein, unke liye mujhe khud se zyada explore karna pada instead of relying on support. Mujhe laga tha ki har step easy samjhayenge aur regularly update karenge, par woh expectations thodi meet nahi hui. Payment aur invoicing me clarity thi, par baaki communication mein kabhi kabhi delay hota tha. Ye thoda disappointing tha kyunki main chah rahi thi ki easy fixes turant mile. Halanki, software kaafi flexible tha aur kaam kar raha tha, par consistent aur ongoing support ki kami lagi mujhe.