Setup shocked me by all the ongoing tasks
What surprised me most was how much of the setup isn’t a one-off deal but requires ongoing actions regularly. Initially, I thought signing up and inputting the data would be a quick, once-only job. However, after digging deeper, I realized that constant updating of the database and frequent dialing tool adjustments are necessary to keep things running smoothly. Also, the billing cycle and payment processes demand regular attention, which was not what I had expected upfront. The training was available but didn’t fully prepare me for how persistent the setup maintenance needs to be. I will say the software itself is okay, and telephonic support is reachable, but the sheer volume of repeated tasks and steps to manage gets overwhelming fast. If you want something more set-it-and-forget-it, this probably isn’t it. I had to adjust my expectations after I noticed how much ongoing effort integration and use require, which took me by surprise and honestly was a bit frustrating.