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WFHI review

Setup se leke daily support tak, thoda mix feel hua

3 out of 53 of 5Unverified experienceSupport and communication

Setup se leke daily support tak, thoda mix feel hua

Main samajh rahi thi ki setup complicated ho sakta hai lekin kuch cheezein kaafi smooth rahi. Pehle sign-up aur onboarding process mein helpful training thi jo basic understanding deti hai software ke baare mein, par uske baad bhi jab dialer use karna shuru kiya toh kuch features thodi confusing lagi. Telephonic support jab mila toh kaafi helpful tha, par response thoda slow tha kabhi-kabhi. Ongoing communication thodi patchy lagi, matlab har baar ek hi tarah se madad nahi mil rahi thi. Training mein jo basics sikhaye gaye the wo ek baar hua setup tha, lekin jo challenges aaye projects handle karne mein wo zyada real-time support maangte hain, jo baar-baar milna zaroori ho jata hai. Kabhi kabhi lagta hai ki software ke updates aap khud samajh ke apply karna padega kyunki har baar support line par detailed instructions nahi milti. Overall, mujhe laga ki onboarding toh acha tha initially but daily use mein support system ko thoda aur integrate karna chahiye, taaki mai zyada smoothly kaam kar saku aur kisi problem mein tension na ho.

Ira Gunjan JoshiAndhra Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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