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WFHI review

Setup samajh nahi aaya, overall not great

2 out of 52 of 5Unverified experienceTraining and onboarding

Setup samajh nahi aaya, overall not great

Training ke time main setup samajhne ki koshish kar rahi thi lekin main clearly decide nahi kar paayi ki kaunsa part one-time setup tha aur kaunsa hamesha karte rehna hai. Jab main dialer aur calling tools par focused thi, tab laga ki daily use ke liye bahut zyada steps hain. Onboarding ka process mujhe thoda vague laga, kyunki har feature ke baare mein adhura explanation tha. Database feature ko samajhna mushkil tha aur mujhe laga ki ye baar-baar check karna padega ki data sahi se update hua hai ya nahi, jo tedious tha. Automatic updates ka mujhe koi khas farak nahi dikhayi diya, shayad isliye ki mujhe pata hi nahi tha ki kya changes ho rahe hain. Training sessions majority time me mujhe confusing lagti thi, specifically jab labels aur instructions clarity nahi dete the. Lekin ek cheez thi jo theek thi, wo thi sign-up aur payment process, jo simple aur clear tha. Support ka jawab milna kabhi kabhi slow tha jis se frustration badh raha tha. Isi wajah se main software ko jyada effectively use nahi kar pai. Verdict hai ki ye setup mere liye convenient nahi tha.

Sarita RathoreLadakh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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