Setup Required Significant Effort to Fit Actual Work Hours
I found adjusting the WFHI software to fit my actual working hours more challenging than I expected. The sign-up and invoicing portions were clear and straightforward, which initially gave me confidence. However, the onboarding and training took longer, largely because the schedule did not align well with my active work times, resulting in frequent clashes. I often had to access the dialer and calling tools outside my usual availability, which was inconvenient. The database feature was functional but required more manual input than I anticipated, stretching my hours further. Automatic updates sometimes disrupted sessions during critical work periods, making timing adjustments necessary. Although telephonic support was polite, coordinating calls during my preferred working hours was difficult. Overall, the setup demanded considerable extra effort to synchronize with my actual hours, making me question how sustainable long-term use would be under my typical work schedule.