Setup process took more effort than the ones I used before
Honestly, using this software felt like a bigger hassle compared to others I’ve tried. The sign-up part was straightforward enough, but getting to grips with the dialer and the calling tools took way longer than I expected. I was used to smoother onboarding experiences where the database integration and updates happened silently in the background. Here, I had to spend quite a bit of time figuring out how to link everything, and at times the telephonic support was slow to respond or didn’t give the clarity I needed. The invoice and payment steps were okay but didn’t feel as seamless as with other platforms I’ve worked with. I get that no tool is perfect, but this felt like an extra effort every time I logged back in. I’m not saying it’s unusable, but compared to my past software, this one requires more patience and setup work before getting comfortable.