1 out of 51 of 5Verified purchaseSupport and communication
Setup process took far longer than promised
I found the entire setup process unnecessarily complicated and time-consuming, which was quite frustrating. The instructions were vague and often contradictory, leaving me confused about how to properly configure the calling tools and database features. Despite reaching out multiple times, the telephonic support was slow and unclear in their explanations, causing further delays. It felt like I was left to figure out key functionalities largely on my own. The lack of precise guidance also extended to the invoicing and payment stages, which took much longer than expected to resolve. This poor communication and delay meant I wasted significant hours trying to get the software operational, which impacted my overall confidence in the service.