Setup process tha solid, but ongoing support thoda off tha
Main yeh kehna chahta hoon ki sales aur purchase ka jo setup tha wo kaafi straightforward tha, specially sign-up aur payment process. Software ke access mein koi dikkat nahi aayi, aur database feature bhi achhe se integrate ho gaya mere existing workflow mein. Par jo baat thodi kharaab lagi woh thi ongoing support aur updates. Dialer mein kuch bugs aaye jinhe fix karna thoda time laga. Telephonic support ki baat du to wo quick response nahi deta tha baar baar calls karni padti thi. Training ka jo onboarding flow mila tha, wo ek baar ke liye tha, lekin continuous help nahi milti thi jab baad mein issues aaye. Isliye lagta hai ki setup initial mein acha tha, par baad mein jo maintenance aur support tha wo expected se kam tha. Toh overall kahun toh setup solid tha, par after sales service mein improvements chahiye.