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WFHI review

Setup poora kahin atak gaya tha

1 out of 51 of 5Unverified experienceSoftware and access

Setup poora kahin atak gaya tha

Mujhe laga tha ki setup process straightforward hoga, par pura software aur access ka setup mere liye bohot mushkil sabit hua. Initially kuch features configure karna ek baar ka kaam tha, par uske baad jo ongoing access aur dialer integration tha, wo baar-baar issue de raha tha. Training ke baad bhi lagataar mujhe software se related problems ka samna karna pada. Automatic updates na toh smoothly implement ho paaye aur na hi unme changes samajhna asaan tha. Telephonic support ko contact kiya, par help utni effective nahi mili jitna chahiye tha. Mujhe baar-baar apne calls ko database ke saath sync karne mein dikkat hui, jo mera kaam rukne ki wajah bana. Software ka invoicing aur payment process bhi jitna simple dikh raha tha, mere liye wo experience frustrating tha kyunki mujhe repeat karke payment details deni padti thi. Poori tarah se lag raha tha ki ye setup mere liye sahi nahi hai. Main toh yehi kahunga ki overall feeling thi ki sab kuch atak gaya hai aur process bohot complex tha jo mujhe bore aur thakawat ka ehsaas dilata tha.

Dhruv NairPunjab, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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