Setup pe thoda sa surprise tha
Main expect kar rahi thi ki jo setup process hai, wo ek baar ka kaam hoga aur phir easy chal jayega. Lekin reality thodi alag thi. Jo dialer aur database configuration tha, wo starting mein toh straightforward lag raha tha, par baad mein barambar thoda sa issues aate rahe. Support team se contact karna tha, par response time mujhe thoda slow laga, maybe wo continuously available nahi the. Training jo thi usmein bhi mujhe laga ki repeat karna padega kuch steps, kyunki kabhi kabhi new updates ke baad mujhe dobara settings adjust karna padta tha. Mujhe laga tha sign-up aur invoicing ka process simple hoga, par invoices kabhi kabhi samajhna mushkil tha. Overall toh software theek tha, aur automatic updates ache se implement hote rahe. Support mein thodi improvement honi chahiye, aur onboarding process ko thoda zyada smooth banana chahiye. Ye experience thoda different tha mere expectations se, par main shayad phir bhi continue karungi aur dekhungi ki aage jaake kya experience hota hai.