Setup pe socha, phir laga yeh zyada complicated hai
Mujhe pehle laga tha ki setup sirf ek baar ka kaam hoga, par fir samajh aaya ki yeh ongoing process bhi hai. Jab main sign-up kar raha tha, expectations set nahi hui thi ki baar-baar kuch naye steps complete karne padenge training ke liye. Bahut saare tools aur features the, lekin continuously unmein changes aate rahe, jo thoda confusing banata tha kaam ko. Yeh lag raha tha ki main sirf ek baar onboarding kar raha hoon, par actually yeh set-up baar-baar hota raha, jise manage kar pana mushkil tha kabhi-kabhi. Payment aur invoice ki clarity thi, par jo technical parts the, wo meri samajh se thoda upar the without extra guidance. Sales team ne achha try kiya, par jaisa socha tha overall easy process hoga, reality mein zyada complicated aur repetitive tha. Mujhe lagta hai ki mujhe pehle thoda aur training aur clarity chahiye thi, tab main is setup ko better handle kar pata. Overall, sales aur pre-purchase stage pe zyada clear communication honi chahiye thi about ongoing requirements.