Setup overall felt streamlined with just a couple of one-offs
The onboarding and training felt smooth throughout, though one thing stuck with me distinctly: the initial database setup was a bit of a one-off challenge that took some time to get right. After that, most of the tasks felt ongoing, like regular updates and dialing through the calling tools. The automatic updates happened quietly in the background once the software was configured properly, which was a relief because it meant less manual management from my side. I appreciated that the sign-up and payment process happened quickly, with invoices generated without delay, so there wasn’t much hanging over. Support calls were minimal for me after the first week, meaning the training and onboarding had done a good job empowering me. Overall, I’d say the whole experience was streamlined rather than complicated, with the initial setup requiring the most focus but later tasks smoothing out in daily use. It felt like a single manageable setup followed by steady use, which was exactly what I needed to get started well.