Setup One-Time, Dashboard Ongoing
The onboarding and training made setting up my account fairly simple, and most of the work was completed during the first few days. I appreciated that the initial dashboard configuration was one-off, which let me start using the calling tools quickly. However, the training also emphasized regular updates to the workflow, meaning I still needed to check new features as they rolled out automatically. This ongoing engagement was necessary but not overly demanding. I found the balance between a one-time setup and continuous learning reasonable, though I wish there was a clearer timeline shown from the beginning. The automatic updates kept improving the software without interrupting my work, which was a definite plus. What helped was that support was on hand for any questions during the onboarding phase but otherwise, it was straightforward to manage the rest myself. Overall, training was concise with sensible division between setup and ongoing tasks.