Setup never clicked despite support efforts
The whole setup from signing up to trying the software just didn’t click with me at all. I felt the initial onboarding was more or less a one-time event, and there wasn’t enough ongoing support for me to get comfortable using the dialer and database features effectively. Even calling the telephonic support didn’t help much after a point. I kept running into issues, and every time it felt like I was starting fresh instead of building knowledge gradually. I really wanted the automatic updates and training to help, but after a few attempts, I realized this wasn’t the right fit for how I work. It just felt like the support was designed for setup day and then expecting you to manage solo, which wasn’t useful for me personally. Honestly, the moment I tried to make real progress was when I understood this system didn’t gel with my style at all.