Setup needed time but ongoing use settled in
The initial training sessions covered key setup steps, which were mostly one-off, including configuring the dialer and importing the database. This setup took some time and required attention to detail, with guidance provided in training. On the other hand, ongoing use has been smoother as daily tasks and updates happen automatically. Automatic updates arrive without interrupting workflow, which helps maintain productivity. The telephonic support is available if needed but is more useful during onboarding rather than later. Invoicing and payments are consistent, matching the usage without complications. While the training focused heavily on the start-up phase, less was said about weekly adjustments or handling feature changes after updates. The software itself is stable, but complete mastery requires ongoing learning beyond initial onboarding. So, the good part is that the basics once set up work well and support helps through the start. The downside is that some ongoing tweaks aren’t clearly covered in training materials, which means more self-learning is necessary after launch.