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WFHI review

Setup ne thoda zyada time liya than I expected

3 out of 53 of 5Unverified experienceSupport and communication

Setup ne thoda zyada time liya than I expected

You should know ki setup process thoda slow tha jo thoda frustration laaya mere liye. Jab maine start kiya signup aur invoice process se, woh thik-thaak tha, koi major dikkat nahi hui. Lekin jab main software setup karne laga with database integration aur dialer ko link karne ki koshish kari, toh kayi baar lagta tha ki yeh one-off kaam se jyada continuous effort mangta hai. Support team ko call karna pada par unhone jo help di, wo jaldi toh thi, par baar-baar follow-up karna pada jisse time zyada lag gaya. Mujhe laga ki setup jaldi ho jayega, par yeh process kuch din tak chala aur daily thoda thoda kaam hota raha. Continuous communication ki zarurat thi tabhi setup complete hua. Agar tum log system ko thoda aur user-friendly bana do with better automated updates to reduce manual checks, toh yeh process zyada streamlined ho sakta hai. Is baat ne thodi der se mujhe energy khatam kar di, lekin overall support thik tha.

Meena AwasthiKerala, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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