Setup mostly upfront, but missed clarity on ongoing tasks
When I first started with WFHI, I noticed that the majority of setup felt like a one-off task, especially with signing up and going through the initial training which was thorough. Configuring the dialer and database features took a good chunk of focused time, and once I completed that phase, day-to-day usage felt smoother and routine. However, one thing that caught my attention — and honestly made me rethink a bit — was the lack of clear guidance on ongoing requirements. While automatic updates meant I didn’t have to manually adjust software versions, I wasn’t always sure which parts needed continuous input or periodic checks from my side. I expected a bit more on continuous workflow tips or reminders after the big setup was done. Despite that, the system is solid overall and the training helped me get going. Still, having clearer info on what’s one-time versus ongoing would really complete the picture and help me plan better moving forward.