Setup mostly one-time, thoda ongoing support kam tha
Maine training aur onboarding mein dekha ki jo initial setup tha, wo mostly ek baar ka process tha, jisme database aur dialer ko configure karna tha. Ye part relatively smooth tha aur kaafi time-saving tha. Lekin mujhe lagta hai ki ongoing support aur regular refresher training ki kami thi, jiski wajah se jab updates aaye tab thoda samajhne mein problem hui. Automatic updates ne features kaafi seamless improve kiya, par unke explanations clear nahi mile, jisse thodi confusion hui. Payment system aur invoicing straightforward the, jo acha laga. Overall product experience positive tha, par main chaahta tha ki thoda aur ongoing tutorial ya help mile updates ke baare mein taaki smoothly workflow maintain kar sakun.