setup mostly one-time, support helped mainly at first steps
I’d say the support and communication from wfhi was pretty good, but most of the setup stuff happened just once. After the initial help navigating sign-up and payment, I hardly needed to call support again. The dialer and database tools run quite smoothly after setup, and updates seem automatic so that’s nice. What stood out was how the onboarding training covered all necessary bits early on, so ongoing assistance was minimal. I did notice a couple of small glitches with the calling tool when I first started, but quick telephonic support sorted those out fast. Overall, the initial bumpiness got fixed quickly and didn’t come back, meaning day-to-day it’s been pretty stable on its own. This sort of one-off help followed by mostly independent use really suits me, makes the software less stressful to use.