5 out of 55 of 5Verified purchaseSales and pre-purchase
setup mostly one time, ongoing tweaks missing
I found the setup process pretty straightforward but there was a clear cut line between what was one-off and what was ongoing. Initially everything from signing up, to invoicing and setting up the database went smoothly without much fuss. The dialer was easy to get running fast. Automatic updates took care of a lot of potential issues, which was nice and low maintenance. But after this initial phase, I noticed there weren’t many ongoing tools or prompts to adjust workflows or optimize calls continually. I think missing was something like periodic check-ins or suggestions to streamline work long-term. So the setup wasn’t just a constant grind but lacked support for the continuing evolution of how you use the software overall.