Setup mostly once, with some ongoing tweaks
I think the initial setup took significant time because I had to configure the database and dialer settings carefully. The onboarding process made me aware of the complexity, and though some steps seemed one-off, like integrating the calling tools, others keep requiring attention. For example, automatic updates happen regularly, which means sometimes I had to re-familiarize myself with minor interface changes. The training prepared me for that, but honestly, I still find myself adjusting parts of the workflow as I go. To summarize it as I’d tell a friend: you spend a good chunk setting it up, then maintain it with occasional tweaks, which is okay if you like that control.