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WFHI review

Setup mix tha accha aur thoda problem bhi

2 out of 52 of 5Verified customerSupport and communication

Setup mix tha accha aur thoda problem bhi

Setup process mein kuch cheezein ekdum straightforward thi, jaise ki database integration aur dialer setup, jinhe main easily complete kar paayi thi. Lekin support ke saath communication ke dauran mujhe pata chala ki kaafi cheezein one-time configuration hain, aur kuch parts continuous attention demand karte hain. Jaise ki call logs aur automatic updates toh regularly handle karne wale features hain jinhe manual intervention zyada nahi chahiye. Par invoice aur payment reminders mein kabhi kabhi discrepancies aayi, jise resolve karne ke liye baar-baar support ko call karna pada. Is wajah se lagta hai ki ongoing assistance thodi zaruri hoti hai software ke daily istemal mein, aur yeh sab thoda inconvenient tha. Support ne generally madad ki, par response time kabhi kabhi slow tha. Jo setup mujhe karna tha main carry forward kar payi, but daily use mein kuch glitches aayi jinhe baar-baar fix karna pada. Toh overall, setup aur support ka balance theek tha, par continuous help lene ka scope mujhe samajh aaya aur woh thoda inconvenient raha.

Meena SodhiAssam, IndiaExperience: Published:
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