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WFHI review

Setup mera waste gaya

1 out of 51 of 5Verified customerSupport and communication

Setup mera waste gaya

Main seedhe batana chahungi ki mere liye WFHI ka support aur communication bilkul kaam nahi kiya. Setup shuru mein thoda smooth laga, par jaise-jaise maine daily use kiya, lag raha tha ki zyada tar cheezen one-off hain, jaisa ki signing up aur basic training. Jo ongoing guidance ki zarurat thi, woh kaum mili. Telephonic support mila par har baar alag-alag jawab, jisse process confuse ho gaya. Database feature ko samajhne main bhi kaafi dikkat hui, kyunki clear instructions nahi mil rahe the. Dialer aur calling tools bhi sometimes glitches dikhate the, jiska koi permanent solution nahi tha. Automatic updates ke baad bhi problems repeat hoti rahi. Payment aur billing ke process ok tha par support ke bina woh bhi frustrating lagta tha kabhi-kabhi. Main expect karti thi ki ongoing madad milegi, lekin woh scheme part mein kami thi. Mujhe laga mera samay aur mehnat dono waste hue is setup mein. Agar communication aur follow-up behtar hota toh shayad different hota. Bas, ye kehna hai ki agar support system thoda reliable hota toh shayad use continue karti.

Ayesha ChopraJammu and Kashmir, IndiaExperience: Published:
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