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WFHI review

Setup mein zyada toh nahi laga par thoda follow-up laga

4 out of 54 of 5Verified customerSupport and communication

Setup mein zyada toh nahi laga par thoda follow-up laga

Woh setup process jo mila, woh theek tha, jyada mushkil nahi thi. Pehle ek baar kuch cheezen ko samjhne ke liye training dekhna padta tha, par overall dashboard samajhna itna complex nahi tha. Call dialer ko configure karne mein jyada time nahi gaya, aur database ko apni requirements ke hisab se customize kar paya tha main. Par jab baat aayi ongoing support ki, toh kuch baar mujhe lagta tha ki setting ke baad bhi help milti rehni chahiye. Kabhi kabhi kuch chhoti issues the jab automatic updates aaye, aur main akele hi troubleshoot karna padta tha. Phone pe support milti thi, par wo zyadatar one-time help thi, baar-baar kisi cheez ke liye mess karna thoda tedious lagta tha. Mujhe lagta hai agar thoda continuous guidance hota, toh process aur smooth hota. Sign-up aur billing process mein koi problem nahi thi, payment options clear the, aur invoices timely aaye. Mere hisab se agar aap thoda tech-savvy ho, toh ye system samajhna easy hoga, par jo baar-baar help chahte hain, unke liye thoda challenging ho sakta hai. Overall, effort ki baat kare toh initial stage mein zyada effort nahi tha, par jab operating kar raha tha to kuch updates aur support issues aaye. Fir bhi main use karte rahunga.

Ankit KarnikOdisha, IndiaExperience: Published:
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