Setup mein zyada time laga than expect kiya tha
Pehle jab main sign-up karne baad software use karne lagi, us waqt setup kaafi lamba process laga. Pehle mujhe lagta tha ki bas ek simple onboarding session hone wala hai aur main jaldi software pe kama shuru kar dungi. Par reality thi ki pehle sign-up and invoicing process clear hua, fir training mila jisme jo major part tha sirf software ke features samjhane ka tha. Lekin actual mein, dialer aur database integration ke liye mujhe kai baar baar support team ko call karna pada. Ye process sirf initial nahi tha, balki kuch tools ko samajhne ke liye kabhi kabhi repeat karna padta tha. Automatic updates aaye, par wo bhi confuse karne wale lagte the jab features suddenly change ho jate the. Support team ka response time thoda slow tha kabhi kabhi, aur mujhe lagta hai ye sab mila ke kaafi zyada time laga jitna maine socha tha starting mein. Umeed thi ki onboarding thoda smooth hoga aur zyada seamless lagega, par time lagne ki wajah se main thoda frustrate bhi thi.