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WFHI review

Setup mein zyada time laga, overall thik nahi tha

2 out of 52 of 5Verified customerTraining and onboarding

Setup mein zyada time laga, overall thik nahi tha

Jab maine software use karna shuru kiya toh mujhe laga ki shayad sab jaldi se ready ho jayega, lekin maine galat socha. Training ke modules khatam karne mein kaafi der lag gayi, jisme se kuch parts toh samajhna bhi mushkil the. Dialer aur calling tools pe kaam shuru karne se pehle thodi training chahiye thi, par woh itni effective nahi thi ki seedha kaam shuru kar payi. Onboarding ka pura process thoda complicated mehsoos hua, jisme mujhe rerun karna pada kuch steps ko. Database feature ko samajhne mein bhi time gira, aur automatic updates ki wajah se kabhi kabhi software slow lagta tha. Invoicing aur payment process theek-tha, zyada dikkat nahi ayi wahan, bas thoda delay tha responses mein. Telephonic support se contact karna pada, par woh utna helpful nahi tha, tricky questions ka seedha jawab nahi mila. Mujhe laga ki training aur onboarding zyada optimized hone chahiye tha taaki jaldi ready ho sakun. Overall, main is process ko efficient nahi samajh rahi hoon aur maine time zaya kiya lagbhag. Shayad agar thoda easy aur clear hota sab, toh better experience milta, par abhi ke liye main satisfied nahi hoon.

Kalpana Nikhil DasguptaDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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