2 out of 52 of 5Verified customerSupport and communication
Setup mein zyada mehnat lagi than expect kiya tha
Main yeh samajh rahi thi ki setup process zyadatar ek hi baar ka kaam hoga, lekin pata chala ki yeh continuous adjustment mangta hai. Training initial thik thi, par jo dialer aur calling tools the unmein baar baar chhoti chhoti problems aa rahi thi, jinhe phone par samjhana padta tha support ko. Database feature mein bhi kai baar update issues aaye jo daily workflow mein hindrance the. Payment aur invoicing toh time par milti thi, lekin jab updates aate hain toh naya support chahiye hota hai, jiska staff response slow tha. Ye lagta hai ki setup ke baad bhi hamesha ongoing attention lena padega jo mujhe thoda tedious laga. Overall, effort lagakar software ko manage karna padta hai, jo mere liye ideal nahi tha.