Setup mein zyada faida nahi hua, ongoing support bhi ajeeb tha
Main ye review is liye likh rahi hoon kyunki jo setup process tha, usme ek baar ki hi madad nahi, balki continuous support ki ummeed rakhti thi, par unfortunately wo pura nahi hua. Main ne software ka subscription liya tha with hopes ki setup se leke daily workflow tak support milega, par start ke baad lagta tha ki sab kuch ek hi baar ke liye arrange kiya gaya hai. Telephonic support ne jab mein ne contact kiya, toh unke answers kaafi generic lage, aur mujhe baar baar apna issue samjhane ka time dena pada. Training sessions mostly one-time the aur follow-up ya refresher sessions nahi the, jo ongoing samasyao ko resolve karne mein madad karte. Database feature aur dialer integration bhi expect ke hisaab se seamless nahi thi, jiski wajah se productivity zyada impact hui. Payment aur invoices timely mile, par overall jo continuous support maangi thi, wo missing rahi. Mera overall impression yeh hai ki long-term convenience aur assistance mein kami thi, jiski wajah se main is experience se disappointed hoon.