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WFHI review

Setup mein time laga zyada, par baaki thaak gaya

2 out of 52 of 5Unverified experienceSupport and communication

Setup mein time laga zyada, par baaki thaak gaya

Main setup kar raha tha aur mujhe laga ki initial setup toh ek baar tha, par actual mein deployment ke baad bhi kaafi baar mujhe support team se contact karna pada. Mostly ongoing support tha jisme bahut zyada time lag gaya. Kisi bhi cheez mein thodi na thodi dikkat aayi, toh unko baar-baar call karna pada, jo ki frustrating tha. Kabhi-kabhi toh lagta tha ki basic problems bhi baar-baar solve karni padti hain, jise controlling karne mein time waste hua. Jo software features the, wo integrate hone mein acha time lia par once it was ready, fir bhi changes aur updates ke liye mujhe baar-baar help leni padti thi. Support team ne toh help ki, yeh zarur hai, par wo response time thoda slow tha. Aur haan, automatic updates timely aaye the jo achha tha, kyunki mujhe manually software check karna nahi padta tha. Overall, jo setup main soch raha tha ki ek baar ho jayega aur fir smooth chalega, woh experience thoda disappointing raha. Agar ye process thoda streamlined hota, toh wo better hota. Par at least mujhe ye kehna padega ki unka dialer tool theek chal raha tha, usmein dikkat nahi aayi.

Mukesh ThakurKarnataka, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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