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WFHI review

Setup mein time jyada laga, patience rakhti toh banta

2 out of 52 of 5Verified purchaseSupport and communication

Setup mein time jyada laga, patience rakhti toh banta

Main ne software setup karte waqt thoda frustrating experience kiya kyunki initial setup to theek tha, par jab se ongoing support ki zaroorat padi tab mujhe samajh nahi aaya ki kab main kab help request karoon. Support se baat karte waqt feedback milne ya steps follow karne mein bahut time lagta tha, aur kabhi kabhi lagta ki bas ek hi baar setup ho gaya toh uske baad support ke liye zyada expectations nahi rakhe jaa sakte. Telephonic support ki quality thik thi, par jo response time tha woh mujhe slow laga. Overall, one-off setup ke baad continuous help leni padti hai, aur uske liye process complicated tha mere liye, jo ki thoda disappointing tha. Training sessions se mujhe basic samajh aaya par uske baad jab alag alag features use karne lage tab problem hui, lagta tha ki aur assistance provide karni chahiye regular basis pe. Zyada time lagne ki wajah se main thoda hesitant ho gayi ki main kitna effectively platform ka use kar paungi.

Anita TalwarJharkhand, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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