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WFHI review

Setup mein thoda effort lagana pada yaar

3 out of 53 of 5Unverified experienceSupport and communication

Setup mein thoda effort lagana pada yaar

Yaar bataun toh setup mai expected se thoda zyada effort lagana pada mujhe. Matlab shuru mein payment process aur sign-up thoda smooth lag raha tha, par jab ongoing billing aayi tab thodi confusion hui ki ye recurring charges kab tak rahenge. Training aur onboarding ke process ne thodi help di but main sochti thi ki support team thoda fast reply karegi jab main call karti hoon. Lekin kuch calls mein kaafi wait bhi karna pada, jo time waste lagta tha. Database feature achha hai par iska full use karne mein initial time laga. Dialer tools thik-thak chal rahe the, kabhi kabhi call drop ho jati thi, usme thodi problem hui. Automatic updates aate rahe, jo software ko fresh rakhte the, ye kaafi accha raha. Payment invoices timely aayi, par har baar actual charges samajhna thoda complex tha. Overall, itna easy nahi tha jitna socha tha, lekin mai kar rahi hoon adjust, aur thoda patience ke sath yeh system ko samajhne ki koshish kar rahi hoon.

Sukanya SoniKarnataka, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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