Setup mein thoda aur support hona chahiye tha
Maine sales process aur setup ki baat kare toh mujhe laga kafi cheezein one-off thi, jise ek baar fix kar ke chalna hota hai. Lekin ground reality mein bahut saari baar mujhe lag raha tha ki ongoing setup support chahiye because har baar kuch na kuch naye updates aate hain ya software configuration mein changes aate hain. Ye continuous involvement mujhe pehle clear nahi diya gaya tha during pre-sale conversation. Signing up aur invoicing process to seamless tha, par training mein thodi kami thi jo ki ongoing software tweaks samajhne mein madad karti. Dialer aur database features achhi tariqe se design kiye gaye hain, lekin unke regular updates ke baad thoda additional help hona chahiye hota to maintain confidence. Mujhe lagta hai agar yeh baatein thodi upfront discuss hoti toh better hota, kyunki abhi mujhe thoda sochna pad raha hai ki kahan se kaise help lena hai during continuous usage.