Setup mein thoda aur ongoing support hona chahiye tha
Maine dekha ki WFHI ka setup process mostly ek baar ka tha, jisme sign-up, initial training aur database setup included tha. Ye one-off setup to thoda simple tha aur maine usme jyada confusion nahi face ki. Lekin jab baat aayi regular use ki, toh mujhe laga ki thoda aur ongoing support ya coaching bhi milni chahiye thi. Software apne aap update ho jata hai, jo acha hai, par phir bhi kuch naye features samajhne mein thoda rukawat hui, aur shayad woh missing thi jo mujhe thoda detailed samjha sake uss waqt. Mujhe laga ki sales ke waqt mujhe better guidance mil jati, toh main aage ke procedures ko confidently samajh pati. Invoice aur payment process clean tha, aur sign-up ke time pe koi dikkat nahi aayi. Overall warm experience tha, lekin setup aur baad mein, thoda extra support milta toh behtar feel karti. Ho sakta hai ki naye users ke liye ye thodi kami mehsoos ho, specially jinke liye remote workflow unfamiliar hai.